Nick Fernley

Nick Fernley

Nick Fernley

UX & Product Design

UX & Product Design

UX & Product Design

Design leadership for complex digital platforms

Design leadership for complex digital platforms

Design leadership for complex digital platforms

I lead UX and product direction for digital platforms used at national scale. My work aligns accessibility, engineering constraints and organisational priorities to deliver reliable services.

I lead UX and product direction for digital platforms used at national scale. My work aligns accessibility, engineering constraints and organisational priorities to deliver reliable services.

I lead UX and product direction for digital platforms used at national scale. My work aligns accessibility, engineering constraints and organisational priorities to deliver reliable services.

Redesigning the video consultation interface

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Designing a teacher and student experience for a gamified learning platform

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Driving Conversion in Travel Platforms

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Induction Healthcare, Attend Anywhere

Caller Entry, Reimagined for Mobile

A mobile-first redesign of the caller entry journey, shaped by real user behaviour and testing. Focused on reducing drop-off and making joining a call simple and reliable.

Coming soon

Redesigning the video consultation interface

View project

Designing a teacher and student experience for a gamified learning platform

View project

LiteracyPlanet

Driving Conversion in Travel Platforms

Led UX and research across complex booking flows, improving usability and increasing booking completion rates across multiple travel brands.

Coming soon

Induction Healthcare, Attend Anywhere

Caller Entry, Reimagined for Mobile

A mobile-first redesign of the caller entry journey, shaped by real user behaviour and testing. Focused on reducing drop-off and making joining a call simple and reliable.

Coming soon